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Privacy Policy
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ANVIA PTY LTD PRIVACY POLICY The Anvia Pty Ltd Privacy Policy describes how we manage personal information that we may collect, hold, use or disclose for the purposes of the business we conduct. Our Privacy Policy ensures your right to privacy because we recognise that any personal information we may collect about you will only be used for the purposes indicated in our policy. It is important to us that you are confident that any personal information we collect from you or is received by us will be treated with appropriate respect ensuring protection of your personal information. Our commitment in respect of personal information is to abide by the National Privacy Principles for the protection of personal information, as set out in the Privacy Act and any other relevant law. ABOUT ANVIA PTY LTD Anvia Pty Ltd, t/as Anvia Finance & Developments provides Finance Broking and Property Investment services to the consumer. PERSONAL INFORMATION When we refer to ‘personal information’ we mean information from which your identity is apparent. This information may include information or an opinion about you, from which your identity can reasonably be ascertained. WHY WE COLLECT YOUR PERSONAL INFORMATION Generally, we collect, hold, use and disclose your personal information for the purpose of marketing our services to you, or providing a Finance Broking service to you. Specifically; • to enable us to communicate our services and promotions • to enable us to communicate “special offers” of Lenders products • to conduct preliminary loan interviews • to enable preparation and submission of loan applications • to communicate with other service providers relative to the loan process such as Lenders, Solicitors / Conveyancers, Accountants, Real Estate agents and Property Valuers HOW DO WE COLLECT YOUR PERSONAL INFORMATION? Where reasonable and practical we will collect your personal information only directly from you. In some instances, your details will have been provided to us by referral from someone you know. In this case we will seek your permission to use your information upon initial contact. TO WHOM WILL WE DISCLOSE YOUR PERSONAL INFORMATION? In line with common business practices, we may disclose personal information to: • those organisations as required or authorised by law; and • our representatives such as our Mortgage Consultants • service providers such as Lenders, Solicitors / Conveyancers, Accountants, Real Estate agents and Property Valuers • and those organisations where you have given your consent Where your personal information is disclosed, we will seek to ensure that the information is held, used or disclosed consistently with the National Privacy Principles and other applicable privacy laws and codes, including this policy. UPDATING YOUR PERSONAL INFORMATION It is important to our relationship that the personal information we hold about you is accurate and up to date. During the course of our relationship with you we will ask you to inform us if any of your personal information has changed. If you wish to make any changes to your personal information please contact us. We will generally rely on you to assist us in informing us if the information we hold about you is inaccurate or incomplete. ACCESS TO YOUR PERSONAL INFORMATION We will provide you with access to the personal information we hold about you. To access personal information that we hold about you please contact us. There may be situations where we are not required to provide you with access to your personal information. For example, such a situation would be information relating to an existing or anticipated legal proceeding including you, or if your request is vexatious. However, we will provide an explanation if we deny you access to the personal information we hold on you. HOW SAFE AND SECURE IS YOUR PERSONAL INFORMATION THAT WE HOLD? We will take reasonable steps to protect your personal information by storing it in a secure environment, and when the information is no longer needed for any purpose for which the information may be used or disclosed, it will be destroyed or permanently de-identified. We will also take reasonable steps to protect any personal information from misuse, loss and unauthorised access, modification or disclosure. CONTACT DETAILS – ANVIA PTY LTD P.O. BOX 6080 KINCUMBER NSW 2251 PH: 02 4369 6646 FAX 02 4369 6467 |